Frequently Asked Questions

If you’re unsure about something, you can be sure to learn about it here

Questions & Answers

We aim to give our customers as much information about the karting experience we provide as possible. However, if there is something you are unsure about that is not covered here, please give the team a call on 01708 863070 or click on the Live Chat button at the bottom right of your screen.

Can I use a helmet cam/chest cam such as a GoPro?

Unfortunately, following guidance by The National Karting Association, we no longer allow the use of any cameras for onboard filming. The NKA have followed a move by The Motor Sport Association in a ban - this is due to various safety issues.

Is it safe/Is it dangerous?

We have very few accidents here and our fantastic safety record speaks for itself. The design of the circuit, the safety barriers, the design of the karts and ongoing preventative maintenance programme, the safety briefing and video, the staff training and continued monitoring, the protective racewear, the vigilant marshalling, the general culture of safety first among all staff, all go towards ensuring we are as safe as we possibly can be.

Can I have kart no.2?

No. It is not possible to request a particular kart. They are rotated and different ones are put out every day. The numbers are also constantly changed.

Which one is the fastest kart?

All the karts are tested regularly and kept to within half a second of each other. Karts are changing all the time as parts are replaced on a daily basis. The numbers are also constantly changed.

When should I arrive at the circuit?

You will be given an arrival time when booking. For events this will be 1hr, for practice, 45 minutes. Please ensure you are not late as if you arrive after this time even by 5 minutes this may affect your time on the circuit. If you are more than 10/15 minutes late you may lose your slot altogether. If you are late, you will not receive a refund under any circumstance.

Can I wear my glasses/spectacles?

If you need glasses to see properly, probably best you wear them!

I came last week, do I have to watch the video briefing again?

Yes, unless you become a LetsGoActive Fast-Pass Member. It’s only £5 for a year and you get fast-track sign-in, discounts on Fast-Pass only special events and first refusal on all our latest deals and special offers. And, of course, you don’t need to sit through another video briefing!

Can you smoke at the circuit?

Smoking is permitted in the outside spectator areas and on the balcony.

What is your drink drive policy?

We operate a zero alcohol/drugs policy. If any of our members of staff suspect anyone to be under the influence of alcohol/illegal drugs, they will not be allowed to drive. This is for the safety of everyone.

Can I take my car/bike round the track?

No. Our circuit is not suitable for either cars or road bikes.

Do you offer group discounts?

Not in general. However, for very large groups we may offer extra driving time. Please call and ask to speak to a member of our sales team.

Do you do lessons/offer private tuition?

Yes, we offer one-to-one tuition (including 30 minutes theory and two 15 minute driving sessions) with our former British Kart Champion, Scott Law - £90 per hour.

Do you have crèche facilities?

Unfortunately not. We ask that young children are not left unsupervised whilst you are driving.

Is there anywhere to stay nearby?

Yes. The Ibis Hotel, Thurrock is only a few minutes drive from Lakeside Karting. Speak to us and we can arrange a preferential rate for you and your guests.

Is there anywhere close to go out afterwards?

There are restaraunts such as TGI Friday's, Frankie & Benny's and Harry Ramsdon's located on the retail park. Also La Tascla, Bella Italia and Wagamamma are situated on The Boardwalk, Lakeside Shopping Centre, along with numerous bars.

Can you arrange transport?

Yes. As long as we have reasonable notice we can arrange transport for you with reliable local companies, whether you prefer a coach, a limo or taxis.

Do you run in the evening/in the dark/what time do you close?

Yes, we are fully floodlit. Please check with the circuit for the seasonal opening hours.

Do you provide trophies and bubbly?

For every race event the top three drivers receive a trophy and a bottle of bubbly. We also offer an upgrade package to larger trophies and Moet Champagne. Alternatively, we can arrange for every member of your party leave with a momento of your day.

Can I hire the whole circuit for the day? How much?

Yes. To hire the whole circuit for a weekday is £10k, for a weekend day £15k. Please call for bespoke packages.

What is your level of insurance cover?

Our Public Liability Insurance cover is up to £5m

Can I take photos?

Yes, please do. And if you get any good ones, please email them to us at chris@letsgoactive.co.uk and we can put them on our facebook page.

Do you have an on-site photographer?

Yes, but only at weekends and busy periods such as school holidays. We can arrange for a photographer to attend subject to a small booking fee. We can also take photos of the podium ceremony etc. for you that come complete with a display card - £5 each

Do you have changing/showers facilities?

Yes, we have changing/shower facilities available. Please bring your own shower gel and towel etc.

I’m colour blind. Can I drive?

Yes, for practice sessions. As long as we make the circuit operators aware they can use written boards/hand signals as opposed to coloured flags.

I’m autistic/I have only one arm/one eye etc. Can I drive?

Your safety is of paramount importance to us. For any situation other than the norm we would conduct a risk assessment. If we can be sure that you pose no added danger to yourself, other drivers or members of staff, then we will allow you to drive (there may still be some limitations). However, you are often the best judge of your own capabilities - please be honest and responsible. Please consult a manager.

I’m pregnant/have a bad back/have a heart condition. Can I drive?

No. We would not recommend driving for any of the above.

Do you sell gift vouchers?

Yes. You can purchase LetsGoActive Gift Vouchers in £5, £10, £20, £50 and £100 denominations. They come complete with an LGA card and envelope. They can be used as full or part payment at either circuit towards any booking or merchandise.

Can I pay on Bartercard?

Yes. But it may not always be possible at our peak times.

Am I going to fit in your karts, I’m 20 stone/I’m 6’7”?

We’ve had lots of drivers who have been that weight/height but we can’t guarantee it as everyone is a different shape. If you are unsure, we recommend that you come down prior to booking and you can try our karts for size.

How do I get there via public transport?

C2C from Fenchurch Street or Liverpool Street, London Please see our 'Contact Us' page for details

Is there adequate car parking?

Yes, there is plenty of free parking for all.

How far are you from London?

Roughly 30 minutes from central London by car.

Can we add drivers on the day, if we have a few extras?

For Exclusive Race Events – It is usually possible to add/pay for extra drivers/teams if you have a few extra on the day, unless of course the circuit maximums have been met. For Open Race Events – It may be possible to add/pay for extra drivers/teams if you have a few extra on the day, but unlikely - we often sell-out our open races.

Can you just pencil me in though?

For Practice sessions and Open Events – No, unfortunately we only put paid bookings in the diary as, in the past, we have had people not show up and we have turned customers away For Exclusive Race Events – Yes. We will take all your details and put them in the diary. We will ask for a 50% deposit to secure the booking and full payment is requested 14 days prior. No events will take place without full payment. Your event/team/place is at risk if you do not pay your deposit/final balance by the due date

Do I need to book?

For Practice sessions and Open Events – Not necessarily, but it is always best to if you want to confirm your slot.

Can I pay on the day?

For Practice Sessions and Open Events - If you have not booked, you can always turn up on the day and take your chances as to whether we have availability. If there’s space and we can get you on, great, you can pay on the day. Unfortunately, we cannot hold any places without full payment. For Exclusive Race Events – No, we need to have all events pre paid as we have to arrange staff and book out your time slot.

Is there a height requirement?

Yes, we have very strict requirements for all go-karts: 4’ for a Cadet kart, and 5’ for a Single or a Prokart. If you/your children are close to these limits, it is always best to come in and be checked out prior to booking. It may be that you are 5’ 2” but you have short legs and still cannot reach the pedals comfortably. Safety is always our no.1 priority. There are no height requirements for the Electric Funkarts.

What if I sign to say I accept the risk?

Sorry, no exceptions.

My son’s only 6 but he’s driven at other circuits and is very good etc. etc. Can he drive on the full circuit?

No, he is not insured until he is 8 years old.

What is the minimum age?

To drive on the full circuit – 8yrs old, in a Cadet kart or Single – 16yrs to drive a Prokart (that means 16yrs to take part in any of our race events). On our specially designed Junior circuit, children can drive one of our F1 Electric Funkarts from age 3 (an adult can ride behind to assist). At our Brentwood Karting site, kids aged 6-7 years can drive one of our Bambino karts (a series of 3 lessons must be completed before they can just turn up and drive).

Can my husband and son drive on the circuit together?

Yes. In general, we do not run mixed groups of adults and children together, however, we run ‘family sessions/like-minded groups’ at any time during the week and first or last thing at weekends. NB We do not allow Cadet karts and Prokarts on the circuit together.

I couldn’t make it/was stuck in traffic/had a driver not show up etc., can I have a refund?

No. Once a booking is paid for we do not give refunds (much like booking theatre tickets or an airline flight); we may well have turned customers away.

Do you do anything special for the kids in the school holidays?

Yes - we have a number of organised 'Fun Mornings' where kids aged between 10 and 16yrs can take part in organised karting sessions. Please click here for futher details.

Can I bring my own kart?

At certain times we allow 4-stroke karts to test/practice on the circuit - £35 10am-4pm. This time will be sessioned along with hire karts - hire karts always take priority.

How many drivers do you need?

You can come on your own or with a group of up to 200!

Do you cater for vegetarians?

Yes, just let us know how many will be attending in good time and any other special dietary requirements.

Is there anything to do while we wait for our go/anywhere to grab a drink?

We have a 'Bean to cup' coffee machine and a cold drinks fridge in reception and vending machines offering hot and cold drinks and crisps and chocolate upstairs in the games room. There is a twin seat racing arcade machines and a table football game to entertain the kids. We are right on the doorstep to Lakeside Shopping Centre, so why not combine the trip with a touch of retail therapy. Either that or drop the other half off while you spend the afternoon doing something a little more exciting!

What is the lap record/fastest lap?

Please see our Fastest Laptimes page.

How fast are your karts?

Cadets and Singles can go up to 45mph, Twin-engine Prokarts up to 70mph, and Electric Funkarts go jogging pace.

What type of karts do you have?

On our International Circuit we run the latest spec. Biz Karts. They are all 4-stroke engines = smooth power delivery, easy to control. Very simple to drive: left foot = brake, right foot = accelerator, no gear change or clutch control to worry about, just put your foot down and go. All with latest safety features such as full wraparound bumper system, fully enclosed rear axle and remote control speed restrictors. We have a choice of single or twin engine karts, depending on your age, experience, or just how fast you'd like to go, as well as Cadet karts for younger drivers, aged 8yrs+. On our Junior Circuit we have electric karts for age 3yrs+. Something to suit the whole family!

Do I need a driving licence/special licence to race?

No, we have many regular customers who hold no licence at all. We provide full instruction and all drivers must attend a safety briefing and view the NKA (National Karting Association) safety video briefing.

Can I bring my own helmet/racesuit?

Yes, provided it is a BS standard full-face helmet with visor. No dark/tinted visors once the lights go on. It is usually fine to wear your own racesuit, boiler suit or motorbike leathers - this is down to the decision of the Race Director on the day.

What should I wear?

Comfortable clothing ie. jeans/tracksuit bottoms, T-shirt/sweatshirt, Trainers/flat soled shoes - no high heels/open-toed shoes etc. Please do not wear anything new or too precious - we cannot guarantee that there won't be spots of oil/grease present - if in doubt, take it off. We politely remind all customers that as you are participating in an action experience, Brentwood Karting cannot be held responsible for damage of any kind to clothing or footwear worn under their racesuit whilst karting. Whilst we do whatever possible to ensure leaks of fuels and lubricants are kept to an absolute minimum, we cannot stop it completely. Please remove all items of jewellery and absolutely no scarves/headscarves of any sort may be worn, for whatever reason - this is entirely for your health and welfare.

What do I need to bring with me?

Your receipt and any vouchers that you intend to use (voucher codes must be supplied when pre-paying). If you paid by card, over the phone, you MUST bring the same card with you, to verify it is yours. If you forget it, unfortunately, we will have to take the whole payment again by other means (cash, another card). The original payment will be refunded, minus any credit card charges. A £5 admin fee will also payable. PLEASE DO NOT FORGET TO BRING THE CARD YOU PAID WITH. Sensible footwear - no high heels/open-toed shoes etc. Lakeside Karting provide everything else you need for a fantastic karting experience!

What happens in the rain? Do you still run?
Yes, we run the main circuit - it’s great fun in the wet. Actually, we get many regular drivers come down only when it rains; it's a great test of kart control, and they love skidding about. We provide wet weather suits to keep the worst off, but we can’t guarantee you’re not going to get a little wet. We recommend bringing a change of clothes if the forecast is not looking good. NB. The manager on the day may close the circuit under extreme weather conditions. While this is rare, it is possible. The circuit team will do whatever is possible to get the circuit clear and get you on. Drivers' and staff safety is paramount at all times.

We don't run the Junior Circuit in heavy rain as the electric karts can often play up. Not only that, but as the children are young, we don't want them catching cold.
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KARTING VENUES ESSEX

Brentwood Park Karting Centre Limited
The Raceway, Brentwood Leisure Park, Warley Gap Brentwood, Essex CM13 3DP
Telephone: 01277 260001

Lakeside Karting Ltd
LetsGoActive Lakeside, Arterial Road (A1306), West Thurrock, Essex RM19 1EA.
Telephone: 01708 863070 Web: www.lakeside-karting.com

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Laser Warfare
Laser Warfare, Warley Gap, Warley, Brentwood, Essex CM13 3DP
Telephone: 01277 260001 Web: www.laserwarfare.co.uk

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frequently asked questions

If you’re unsure about something, you can be sure to learn about it here

questions & Answers

We aim to give our customers as much information about the karting experience we provide as possible. Below is a list of frequently asked questions, if you have a specific question, you can search for it.
Can I use a helmet cam/chest cam such as a GoPro?

Unfortunately, following guidance by The National Karting Association, we no longer allow the use of any cameras for onboard filming. The NKA have followed a move by The Motor Sport Association in a ban - this is due to various safety issues.

Is it safe/Is it dangerous?

We have very few accidents here and our fantastic safety record speaks for itself. The design of the circuit, the safety barriers, the design of the karts and ongoing preventative maintenance programme, the safety briefing and video, the staff training and continued monitoring, the protective racewear, the vigilant marshalling, the general culture of safety first among all staff, all go towards ensuring we are as safe as we possibly can be.

Can I have kart no.2?

No. It is not possible to request a particular kart. They are rotated and different ones are put out every day. The numbers are also constantly changed.

Which one is the fastest kart?

All the karts are tested regularly and kept to within half a second of each other. Karts are changing all the time as parts are replaced on a daily basis. The numbers are also constantly changed.

When should I arrive at the circuit?

You will be given an arrival time when booking. For events this will be 1hr, for practice, 45 minutes. Please ensure you are not late as if you arrive after this time even by 5 minutes this may affect your time on the circuit. If you are more than 10/15 minutes late you may lose your slot altogether. If you are late, you will not receive a refund under any circumstance.

Can I wear my glasses/spectacles?

If you need glasses to see properly, probably best you wear them!

I came last week, do I have to watch the video briefing again?

Yes, unless you become a LetsGoActive Fast-Pass Member. It’s only £5 for a year and you get fast-track sign-in, discounts on Fast-Pass only special events and first refusal on all our latest deals and special offers. And, of course, you don’t need to sit through another video briefing!

Can you smoke at the circuit?

Smoking is permitted in the outside spectator areas and on the balcony.

What is your drink drive policy?

We operate a zero alcohol/drugs policy. If any of our members of staff suspect anyone to be under the influence of alcohol/illegal drugs, they will not be allowed to drive. This is for the safety of everyone.

Can I take my car/bike round the track?

No. Our circuit is not suitable for either cars or road bikes.

Do you offer group discounts?

Not in general. However, for very large groups we may offer extra driving time. Please call and ask to speak to a member of our sales team.

Do you do lessons/offer private tuition?

Yes, we offer one-to-one tuition (including 30 minutes theory and two 15 minute driving sessions) with our former British Kart Champion, Scott Law - £90 per hour.

Do you have crèche facilities?

Unfortunately not. We ask that young children are not left unsupervised whilst you are driving.

Is there anywhere to stay nearby?

Yes. The Ibis Hotel, Thurrock is only a few minutes drive from Lakeside Karting. Speak to us and we can arrange a preferential rate for you and your guests.

Is there anywhere close to go out afterwards?

There are restaraunts such as TGI Friday's, Frankie & Benny's and Harry Ramsdon's located on the retail park. Also La Tascla, Bella Italia and Wagamamma are situated on The Boardwalk, Lakeside Shopping Centre, along with numerous bars.

Can you arrange transport?

Yes. As long as we have reasonable notice we can arrange transport for you with reliable local companies, whether you prefer a coach, a limo or taxis.

Do you run in the evening/in the dark/what time do you close?

Yes, we are fully floodlit. Please check with the circuit for the seasonal opening hours.

Do you provide trophies and bubbly?

For every race event the top three drivers receive a trophy and a bottle of bubbly. We also offer an upgrade package to larger trophies and Moet Champagne. Alternatively, we can arrange for every member of your party leave with a momento of your day.

Can I hire the whole circuit for the day? How much?

Yes. To hire the whole circuit for a weekday is £10k, for a weekend day £15k. Please call for bespoke packages.

What is your level of insurance cover?

Our Public Liability Insurance cover is up to £5m

Can I take photos?

Yes, please do. And if you get any good ones, please email them to us at chris@letsgoactive.co.uk and we can put them on our facebook page.

Do you have an on-site photographer?

Yes, but only at weekends and busy periods such as school holidays. We can arrange for a photographer to attend subject to a small booking fee. We can also take photos of the podium ceremony etc. for you that come complete with a display card - £5 each

Do you have changing/showers facilities?

Yes, we have changing/shower facilities available. Please bring your own shower gel and towel etc.

I’m colour blind. Can I drive?

Yes, for practice sessions. As long as we make the circuit operators aware they can use written boards/hand signals as opposed to coloured flags.

I’m autistic/I have only one arm/one eye etc. Can I drive?

Your safety is of paramount importance to us. For any situation other than the norm we would conduct a risk assessment. If we can be sure that you pose no added danger to yourself, other drivers or members of staff, then we will allow you to drive (there may still be some limitations). However, you are often the best judge of your own capabilities - please be honest and responsible. Please consult a manager.

I’m pregnant/have a bad back/have a heart condition. Can I drive?

No. We would not recommend driving for any of the above.

Do you sell gift vouchers?

Yes. You can purchase LetsGoActive Gift Vouchers in £5, £10, £20, £50 and £100 denominations. They come complete with an LGA card and envelope. They can be used as full or part payment at either circuit towards any booking or merchandise.

Can I pay on Bartercard?

Yes. But it may not always be possible at our peak times.

Am I going to fit in your karts, I’m 20 stone/I’m 6’7”?

We’ve had lots of drivers who have been that weight/height but we can’t guarantee it as everyone is a different shape. If you are unsure, we recommend that you come down prior to booking and you can try our karts for size.

How do I get there via public transport?

C2C from Fenchurch Street or Liverpool Street, London Please see our 'Contact Us' page for details

Is there adequate car parking?

Yes, there is plenty of free parking for all.

How far are you from London?

Roughly 30 minutes from central London by car.

Can we add drivers on the day, if we have a few extras?

For Exclusive Race Events – It is usually possible to add/pay for extra drivers/teams if you have a few extra on the day, unless of course the circuit maximums have been met. For Open Race Events – It may be possible to add/pay for extra drivers/teams if you have a few extra on the day, but unlikely - we often sell-out our open races.

Can you just pencil me in though?

For Practice sessions and Open Events – No, unfortunately we only put paid bookings in the diary as, in the past, we have had people not show up and we have turned customers away For Exclusive Race Events – Yes. We will take all your details and put them in the diary. We will ask for a 50% deposit to secure the booking and full payment is requested 14 days prior. No events will take place without full payment. Your event/team/place is at risk if you do not pay your deposit/final balance by the due date

Do I need to book?

For Practice sessions and Open Events – Not necessarily, but it is always best to if you want to confirm your slot.

Can I pay on the day?

For Practice Sessions and Open Events - If you have not booked, you can always turn up on the day and take your chances as to whether we have availability. If there’s space and we can get you on, great, you can pay on the day. Unfortunately, we cannot hold any places without full payment. For Exclusive Race Events – No, we need to have all events pre paid as we have to arrange staff and book out your time slot.

Is there a height requirement?

Yes, we have very strict requirements for all go-karts: 4’ for a Cadet kart, and 5’ for a Single or a Prokart. If you/your children are close to these limits, it is always best to come in and be checked out prior to booking. It may be that you are 5’ 2” but you have short legs and still cannot reach the pedals comfortably. Safety is always our no.1 priority. There are no height requirements for the Electric Funkarts.

What if I sign to say I accept the risk?

Sorry, no exceptions.

My son’s only 6 but he’s driven at other circuits and is very good etc. etc. Can he drive on the full circuit?

No, he is not insured until he is 8 years old.

What is the minimum age?

To drive on the full circuit – 8yrs old, in a Cadet kart or Single – 16yrs to drive a Prokart (that means 16yrs to take part in any of our race events). On our specially designed Junior circuit, children can drive one of our F1 Electric Funkarts from age 3 (an adult can ride behind to assist). At our Brentwood Karting site, kids aged 6-7 years can drive one of our Bambino karts (a series of 3 lessons must be completed before they can just turn up and drive).

Can my husband and son drive on the circuit together?

Yes. In general, we do not run mixed groups of adults and children together, however, we run ‘family sessions/like-minded groups’ at any time during the week and first or last thing at weekends. NB We do not allow Cadet karts and Prokarts on the circuit together.

I couldn’t make it/was stuck in traffic/had a driver not show up etc., can I have a refund?

No. Once a booking is paid for we do not give refunds (much like booking theatre tickets or an airline flight); we may well have turned customers away.

Do you do anything special for the kids in the school holidays?

Yes - we have a number of organised 'Fun Mornings' where kids aged between 10 and 16yrs can take part in organised karting sessions. Please click here for futher details.

Can I bring my own kart?

At certain times we allow 4-stroke karts to test/practice on the circuit - £35 10am-4pm. This time will be sessioned along with hire karts - hire karts always take priority.

How many drivers do you need?

You can come on your own or with a group of up to 200!

Do you cater for vegetarians?

Yes, just let us know how many will be attending in good time and any other special dietary requirements.

Is there anything to do while we wait for our go/anywhere to grab a drink?

We have a 'Bean to cup' coffee machine and a cold drinks fridge in reception and vending machines offering hot and cold drinks and crisps and chocolate upstairs in the games room. There is a twin seat racing arcade machines and a table football game to entertain the kids. We are right on the doorstep to Lakeside Shopping Centre, so why not combine the trip with a touch of retail therapy. Either that or drop the other half off while you spend the afternoon doing something a little more exciting!

What is the lap record/fastest lap?

Please see our Fastest Laptimes page.

How fast are your karts?

Cadets and Singles can go up to 45mph, Twin-engine Prokarts up to 70mph, and Electric Funkarts go jogging pace.

What type of karts do you have?

On our International Circuit we run the latest spec. Biz Karts. They are all 4-stroke engines = smooth power delivery, easy to control. Very simple to drive: left foot = brake, right foot = accelerator, no gear change or clutch control to worry about, just put your foot down and go. All with latest safety features such as full wraparound bumper system, fully enclosed rear axle and remote control speed restrictors. We have a choice of single or twin engine karts, depending on your age, experience, or just how fast you'd like to go, as well as Cadet karts for younger drivers, aged 8yrs+. On our Junior Circuit we have electric karts for age 3yrs+. Something to suit the whole family!

Do I need a driving licence/special licence to race?

No, we have many regular customers who hold no licence at all. We provide full instruction and all drivers must attend a safety briefing and view the NKA (National Karting Association) safety video briefing.

Can I bring my own helmet/racesuit?

Yes, provided it is a BS standard full-face helmet with visor. No dark/tinted visors once the lights go on. It is usually fine to wear your own racesuit, boiler suit or motorbike leathers - this is down to the decision of the Race Director on the day.

What should I wear?

Comfortable clothing ie. jeans/tracksuit bottoms, T-shirt/sweatshirt, Trainers/flat soled shoes - no high heels/open-toed shoes etc. Please do not wear anything new or too precious - we cannot guarantee that there won't be spots of oil/grease present - if in doubt, take it off. We politely remind all customers that as you are participating in an action experience, Brentwood Karting cannot be held responsible for damage of any kind to clothing or footwear worn under their racesuit whilst karting. Whilst we do whatever possible to ensure leaks of fuels and lubricants are kept to an absolute minimum, we cannot stop it completely. Please remove all items of jewellery and absolutely no scarves/headscarves of any sort may be worn, for whatever reason - this is entirely for your health and welfare.

What do I need to bring with me?

Your receipt and any vouchers that you intend to use (voucher codes must be supplied when pre-paying). If you paid by card, over the phone, you MUST bring the same card with you, to verify it is yours. If you forget it, unfortunately, we will have to take the whole payment again by other means (cash, another card). The original payment will be refunded, minus any credit card charges. A £5 admin fee will also payable. PLEASE DO NOT FORGET TO BRING THE CARD YOU PAID WITH. Sensible footwear - no high heels/open-toed shoes etc. Lakeside Karting provide everything else you need for a fantastic karting experience!

What happens in the rain? Do you still run?
Yes, we run the main circuit - it’s great fun in the wet. Actually, we get many regular drivers come down only when it rains; it's a great test of kart control, and they love skidding about. We provide wet weather suits to keep the worst off, but we can’t guarantee you’re not going to get a little wet. We recommend bringing a change of clothes if the forecast is not looking good. NB. The manager on the day may close the circuit under extreme weather conditions. While this is rare, it is possible. The circuit team will do whatever is possible to get the circuit clear and get you on. Drivers' and staff safety is paramount at all times.

We don't run the Junior Circuit in heavy rain as the electric karts can often play up. Not only that, but as the children are young, we don't want them catching cold.
Was this helpfull ?
Adult and children's karting events

frequently asked questions

If you’re unsure about something, you can be sure to learn about it here

questions & Answers

We aim to give our customers as much information about the karting experience we provide as possible. Below is a list of frequently asked questions, if you have a specific question, you can search for it.
Can I use a helmet cam/chest cam such as a GoPro?

Unfortunately, following guidance by The National Karting Association, we no longer allow the use of any cameras for onboard filming. The NKA have followed a move by The Motor Sport Association in a ban - this is due to various safety issues.

Is it safe/Is it dangerous?

We have very few accidents here and our fantastic safety record speaks for itself. The design of the circuit, the safety barriers, the design of the karts and ongoing preventative maintenance programme, the safety briefing and video, the staff training and continued monitoring, the protective racewear, the vigilant marshalling, the general culture of safety first among all staff, all go towards ensuring we are as safe as we possibly can be.

Can I have kart no.2?

No. It is not possible to request a particular kart. They are rotated and different ones are put out every day. The numbers are also constantly changed.

Which one is the fastest kart?

All the karts are tested regularly and kept to within half a second of each other. Karts are changing all the time as parts are replaced on a daily basis. The numbers are also constantly changed.

When should I arrive at the circuit?

You will be given an arrival time when booking. For events this will be 1hr, for practice, 45 minutes. Please ensure you are not late as if you arrive after this time even by 5 minutes this may affect your time on the circuit. If you are more than 10/15 minutes late you may lose your slot altogether. If you are late, you will not receive a refund under any circumstance.

Can I wear my glasses/spectacles?

If you need glasses to see properly, probably best you wear them!

I came last week, do I have to watch the video briefing again?

Yes, unless you become a LetsGoActive Fast-Pass Member. It’s only £5 for a year and you get fast-track sign-in, discounts on Fast-Pass only special events and first refusal on all our latest deals and special offers. And, of course, you don’t need to sit through another video briefing!

Can you smoke at the circuit?

Smoking is permitted in the outside spectator areas and on the balcony.

What is your drink drive policy?

We operate a zero alcohol/drugs policy. If any of our members of staff suspect anyone to be under the influence of alcohol/illegal drugs, they will not be allowed to drive. This is for the safety of everyone.

Can I take my car/bike round the track?

No. Our circuit is not suitable for either cars or road bikes.

Do you offer group discounts?

Not in general. However, for very large groups we may offer extra driving time. Please call and ask to speak to a member of our sales team.

Do you do lessons/offer private tuition?

Yes, we offer one-to-one tuition (including 30 minutes theory and two 15 minute driving sessions) with our former British Kart Champion, Scott Law - £90 per hour.

Do you have crèche facilities?

Unfortunately not. We ask that young children are not left unsupervised whilst you are driving.

Is there anywhere to stay nearby?

Yes. The Ibis Hotel, Thurrock is only a few minutes drive from Lakeside Karting. Speak to us and we can arrange a preferential rate for you and your guests.

Is there anywhere close to go out afterwards?

There are restaraunts such as TGI Friday's, Frankie & Benny's and Harry Ramsdon's located on the retail park. Also La Tascla, Bella Italia and Wagamamma are situated on The Boardwalk, Lakeside Shopping Centre, along with numerous bars.

Can you arrange transport?

Yes. As long as we have reasonable notice we can arrange transport for you with reliable local companies, whether you prefer a coach, a limo or taxis.

Do you run in the evening/in the dark/what time do you close?

Yes, we are fully floodlit. Please check with the circuit for the seasonal opening hours.

Do you provide trophies and bubbly?

For every race event the top three drivers receive a trophy and a bottle of bubbly. We also offer an upgrade package to larger trophies and Moet Champagne. Alternatively, we can arrange for every member of your party leave with a momento of your day.

Can I hire the whole circuit for the day? How much?

Yes. To hire the whole circuit for a weekday is £10k, for a weekend day £15k. Please call for bespoke packages.

What is your level of insurance cover?

Our Public Liability Insurance cover is up to £5m

Can I take photos?

Yes, please do. And if you get any good ones, please email them to us at chris@letsgoactive.co.uk and we can put them on our facebook page.

Do you have an on-site photographer?

Yes, but only at weekends and busy periods such as school holidays. We can arrange for a photographer to attend subject to a small booking fee. We can also take photos of the podium ceremony etc. for you that come complete with a display card - £5 each

Do you have changing/showers facilities?

Yes, we have changing/shower facilities available. Please bring your own shower gel and towel etc.

I’m colour blind. Can I drive?

Yes, for practice sessions. As long as we make the circuit operators aware they can use written boards/hand signals as opposed to coloured flags.

I’m autistic/I have only one arm/one eye etc. Can I drive?

Your safety is of paramount importance to us. For any situation other than the norm we would conduct a risk assessment. If we can be sure that you pose no added danger to yourself, other drivers or members of staff, then we will allow you to drive (there may still be some limitations). However, you are often the best judge of your own capabilities - please be honest and responsible. Please consult a manager.

I’m pregnant/have a bad back/have a heart condition. Can I drive?

No. We would not recommend driving for any of the above.

Do you sell gift vouchers?

Yes. You can purchase LetsGoActive Gift Vouchers in £5, £10, £20, £50 and £100 denominations. They come complete with an LGA card and envelope. They can be used as full or part payment at either circuit towards any booking or merchandise.

Can I pay on Bartercard?

Yes. But it may not always be possible at our peak times.

Am I going to fit in your karts, I’m 20 stone/I’m 6’7”?

We’ve had lots of drivers who have been that weight/height but we can’t guarantee it as everyone is a different shape. If you are unsure, we recommend that you come down prior to booking and you can try our karts for size.

How do I get there via public transport?

C2C from Fenchurch Street or Liverpool Street, London Please see our 'Contact Us' page for details

Is there adequate car parking?

Yes, there is plenty of free parking for all.

How far are you from London?

Roughly 30 minutes from central London by car.

Can we add drivers on the day, if we have a few extras?

For Exclusive Race Events – It is usually possible to add/pay for extra drivers/teams if you have a few extra on the day, unless of course the circuit maximums have been met. For Open Race Events – It may be possible to add/pay for extra drivers/teams if you have a few extra on the day, but unlikely - we often sell-out our open races.

Can you just pencil me in though?

For Practice sessions and Open Events – No, unfortunately we only put paid bookings in the diary as, in the past, we have had people not show up and we have turned customers away For Exclusive Race Events – Yes. We will take all your details and put them in the diary. We will ask for a 50% deposit to secure the booking and full payment is requested 14 days prior. No events will take place without full payment. Your event/team/place is at risk if you do not pay your deposit/final balance by the due date

Do I need to book?

For Practice sessions and Open Events – Not necessarily, but it is always best to if you want to confirm your slot.

Can I pay on the day?

For Practice Sessions and Open Events - If you have not booked, you can always turn up on the day and take your chances as to whether we have availability. If there’s space and we can get you on, great, you can pay on the day. Unfortunately, we cannot hold any places without full payment. For Exclusive Race Events – No, we need to have all events pre paid as we have to arrange staff and book out your time slot.

Is there a height requirement?

Yes, we have very strict requirements for all go-karts: 4’ for a Cadet kart, and 5’ for a Single or a Prokart. If you/your children are close to these limits, it is always best to come in and be checked out prior to booking. It may be that you are 5’ 2” but you have short legs and still cannot reach the pedals comfortably. Safety is always our no.1 priority. There are no height requirements for the Electric Funkarts.

What if I sign to say I accept the risk?

Sorry, no exceptions.

My son’s only 6 but he’s driven at other circuits and is very good etc. etc. Can he drive on the full circuit?

No, he is not insured until he is 8 years old.

What is the minimum age?

To drive on the full circuit – 8yrs old, in a Cadet kart or Single – 16yrs to drive a Prokart (that means 16yrs to take part in any of our race events). On our specially designed Junior circuit, children can drive one of our F1 Electric Funkarts from age 3 (an adult can ride behind to assist). At our Brentwood Karting site, kids aged 6-7 years can drive one of our Bambino karts (a series of 3 lessons must be completed before they can just turn up and drive).

Can my husband and son drive on the circuit together?

Yes. In general, we do not run mixed groups of adults and children together, however, we run ‘family sessions/like-minded groups’ at any time during the week and first or last thing at weekends. NB We do not allow Cadet karts and Prokarts on the circuit together.

I couldn’t make it/was stuck in traffic/had a driver not show up etc., can I have a refund?

No. Once a booking is paid for we do not give refunds (much like booking theatre tickets or an airline flight); we may well have turned customers away.

Do you do anything special for the kids in the school holidays?

Yes - we have a number of organised 'Fun Mornings' where kids aged between 10 and 16yrs can take part in organised karting sessions. Please click here for futher details.

Can I bring my own kart?

At certain times we allow 4-stroke karts to test/practice on the circuit - £35 10am-4pm. This time will be sessioned along with hire karts - hire karts always take priority.

How many drivers do you need?

You can come on your own or with a group of up to 200!

Do you cater for vegetarians?

Yes, just let us know how many will be attending in good time and any other special dietary requirements.

Is there anything to do while we wait for our go/anywhere to grab a drink?

We have a 'Bean to cup' coffee machine and a cold drinks fridge in reception and vending machines offering hot and cold drinks and crisps and chocolate upstairs in the games room. There is a twin seat racing arcade machines and a table football game to entertain the kids. We are right on the doorstep to Lakeside Shopping Centre, so why not combine the trip with a touch of retail therapy. Either that or drop the other half off while you spend the afternoon doing something a little more exciting!

What is the lap record/fastest lap?

Please see our Fastest Laptimes page.

How fast are your karts?

Cadets and Singles can go up to 45mph, Twin-engine Prokarts up to 70mph, and Electric Funkarts go jogging pace.

What type of karts do you have?

On our International Circuit we run the latest spec. Biz Karts. They are all 4-stroke engines = smooth power delivery, easy to control. Very simple to drive: left foot = brake, right foot = accelerator, no gear change or clutch control to worry about, just put your foot down and go. All with latest safety features such as full wraparound bumper system, fully enclosed rear axle and remote control speed restrictors. We have a choice of single or twin engine karts, depending on your age, experience, or just how fast you'd like to go, as well as Cadet karts for younger drivers, aged 8yrs+. On our Junior Circuit we have electric karts for age 3yrs+. Something to suit the whole family!

Do I need a driving licence/special licence to race?

No, we have many regular customers who hold no licence at all. We provide full instruction and all drivers must attend a safety briefing and view the NKA (National Karting Association) safety video briefing.

Can I bring my own helmet/racesuit?

Yes, provided it is a BS standard full-face helmet with visor. No dark/tinted visors once the lights go on. It is usually fine to wear your own racesuit, boiler suit or motorbike leathers - this is down to the decision of the Race Director on the day.

What should I wear?

Comfortable clothing ie. jeans/tracksuit bottoms, T-shirt/sweatshirt, Trainers/flat soled shoes - no high heels/open-toed shoes etc. Please do not wear anything new or too precious - we cannot guarantee that there won't be spots of oil/grease present - if in doubt, take it off. We politely remind all customers that as you are participating in an action experience, Brentwood Karting cannot be held responsible for damage of any kind to clothing or footwear worn under their racesuit whilst karting. Whilst we do whatever possible to ensure leaks of fuels and lubricants are kept to an absolute minimum, we cannot stop it completely. Please remove all items of jewellery and absolutely no scarves/headscarves of any sort may be worn, for whatever reason - this is entirely for your health and welfare.

What do I need to bring with me?

Your receipt and any vouchers that you intend to use (voucher codes must be supplied when pre-paying). If you paid by card, over the phone, you MUST bring the same card with you, to verify it is yours. If you forget it, unfortunately, we will have to take the whole payment again by other means (cash, another card). The original payment will be refunded, minus any credit card charges. A £5 admin fee will also payable. PLEASE DO NOT FORGET TO BRING THE CARD YOU PAID WITH. Sensible footwear - no high heels/open-toed shoes etc. Lakeside Karting provide everything else you need for a fantastic karting experience!

What happens in the rain? Do you still run?
Yes, we run the main circuit - it’s great fun in the wet. Actually, we get many regular drivers come down only when it rains; it's a great test of kart control, and they love skidding about. We provide wet weather suits to keep the worst off, but we can’t guarantee you’re not going to get a little wet. We recommend bringing a change of clothes if the forecast is not looking good. NB. The manager on the day may close the circuit under extreme weather conditions. While this is rare, it is possible. The circuit team will do whatever is possible to get the circuit clear and get you on. Drivers' and staff safety is paramount at all times.

We don't run the Junior Circuit in heavy rain as the electric karts can often play up. Not only that, but as the children are young, we don't want them catching cold.
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